FLEET SERVICES
Fleet Roadside & Repair Programs — Western North Carolina
Advanced Truck Support provides fleet breakdown response, preventive maintenance and heavy-duty towing across western North Carolina under one dispatch number. Service trucks and our wrecker run from the same yard in Candler, NC, covering a 100-mile radius.
One Call Covers The Repair And The Tow
Most vendors in western North Carolina do one or the other. Every franchised truck dealer within 100 miles of Candler closes by 5pm on weekdays and is dark on Sundays, and several subcontract their after-hours towing to a third party — which means two vendors, two invoices, and nobody accountable for the gap between them.
Advanced Truck Support runs service trucks and heavy-duty towing out of the same yard. We attempt the roadside repair first because it is faster and cheaper for you. If it cannot be fixed where it sits, the tow comes from us. One dispatch number, one point of accountability, one invoice.
Who You’re Calling
Certificates of insurance are provided on request within one business day.
What We Handle
What You Can Expect From Us
Dispatch answered 24/7 by someone at our yard — not an answering service.
A real ETA at dispatch, based on where the unit actually is. We do not quote a response time we cannot hold.
Status update when we roll, on arrival, and again at diagnosis — by call or text, whichever your dispatch prefers.
Photo documentation on every job, attached to the work order.
A quote before work begins. No exceptions.
How Payment Works
Payment is due on service. We accept EFS. Itemised parts and labour, emailed on request. Receipt provided at payment.
Get On Our Dispatch List — By Phone
No forms. Call (828) 412-7294 and we’ll take your details over the phone — company name, fleet size, the lanes you run, and who we call after hours. Then your dispatcher has a number that answers at 3am, and we already know your equipment before we roll.
(828) 412-7294
Fleet Questions
How does payment work?
What are your insurance limits?
How fast do you respond to a fleet breakdown?
Do you perform PM at our yard or only at your shop?
Can one call cover both the repair and the tow?
Put Us On Your Dispatch List. Call (828) 412-7294.
One dispatch number for repair and recovery. Candler, NC and 100 miles in every direction. Answered 24/7.